SERVICE
YOUR SATISFACTION IS OUR DRIVE
Since we began, we have achieved a 98.6% customer satisfaction rate. At Alchn, we know excellent customer service fuels our success. We prioritize each customer's needs and feedback. We listen to our customers' voices and respond promptly to their needs, ensuring that every aluminum foil container perfectly meets their expectations.
START FROM ONE PIECE: FLEXIBLE ORDERING POLICY
In today's competitive market, flexibility and quick response are essential for success. At Alchn, we understand this well. That's why we introduced our "Start from one piece" service policy. You can now order as few as one standard aluminum foil box. This option lets you test new products, adjust inventory, or run small-scale market trials. It helps you avoid unnecessary risk.
MODERN WAREHOUSE SYSTEM
Alchn's modern warehouse system spans over 3,000 square metres.This spacious, well-organised facility significantly enhances our abilityto deliver orders quickly and efficiently.
We understand that in certaintimes of the year, you might face unexpected spikes in demand. Our warehouse system allows us to store large quantities of inventory and fulfil orders swiftly, even on short notice. This ensures that you won't experience delays, even when demand is at its highest.
EFFICIENT SERVICE TEAM
Our professional team is focused on the customer. We maintain clear communication at every stage, from design to after-sales service. Whether it's custom requests, technical help, or order tracking. we're here to assist. We aim to provide an exceptional service at every step.We believe understanding our customers' needs helps us create more valuable products.
